I had 7 subscriptions to loot crate for many years. I decided to cancel them all because I really wasn't getting any interesting items for many months in any of the crates. When I canceled them Tony G said he was in the process of canceling them all. Well he canceled three of them and didn't do the rest for some reason. I sent a email asking why and a Robbie S. emailed me back and said that was a one time courtesy for me. Which i was thankful for but I asked him what happened to the other 4 refund subscriptions and heard nothing. But let me make sure this is clear . I started this process mid november and it is at the end of December. I had to send many many emails also and I never got those other four refunds.I would never recommend loot crate to anyone. I am also going to negatively review loot crate on as many sites I can. Also Robbie S sent me a snarky email back. Real professional over a few dollars.