I ordered May's loot crate, loot wearables, and I tried to order loot for her. All that happened when i did that is there site glitched out charged me twice and didnt say i even ordered the loot for her. So naturally i emailed their customer service. Well after going back and fourth with them it's been almost 2 months they didnt give me my money back and i still dont have a single crate from them. So essentially they took about $70 from me with nothing to show for it. Luckily my bank had amazing customer service, I explained to them what happened and they gave me my money back. But I had to go with out a bank card for a week because they had to cancel it and thank god they did. After all that loot crate, even though I skipped the next month still tried to charge me ANOTHER $70 worth of stuff. I have all the emails and bank statements to prove all of this. Lootcrate is an absolute RIP off.