I ordered the August Loot gaming crate most recently. I did not receive the loot crate at all so I emailed the company and was told there was an email that went out that I did not get that said there was a delay till mid september which came along and I had to email again about the loot crate. they said to wait another week. finally the week ended and at the last moment i got an email with a tracking number, then another. and over the next few days i got 8 in total for the same tracking number. the package finally arrived with a paper saying that one of the items was delayed and will be shipped out separately. but no idea when that will happen. This is the second loot crate i have ordered and the other one was also late. though not nearly as delayed as this one and it did have everything it should. My wife had ordered a few loot crates herself and only one had been shipped on time. with the delays in shipping and missing items and lack of emails I have to give this company a 1 star only because i can't give 0. This is absolutely terrible and will never order another loot crate. I hope other people read these reviews and also stay away from them. it's not worth the effort.