I had ordered a Loot Anime in June (which was a change from my normal subscription of Lootcrate) when they were having a BOGOF promotion, My loot anime crate kept getting pushed back until eventually I did not receive it until early October (4 months for something that they promised would be here in 20 days!!) Upon the crate arriving the main goddamn piece was missing * a attack on titan duffel bag was replaced with a note saying that the attack of titan TSHIRT was not ready to be shipped* So I payed thinking that yay I'm getting a AOT duffel bag cool when instead they didn't send anything and tell me its been changed to a t shirt in which there was already a shitty made t shirt in the box! (I AM STILL WAITING FOR MY PRODUCT BTW) to add insult to injury the *Free* box was sent out after this again which they promised would be a crate from ages ago so not to repeat itself, and low and behold the fucking May crate rocks in my door. The crate previous to the one I had ordered. In my and other friends I know opinions this company is an absolute shamble. The customer service is appalling, the products are mediocre at best and the all in all performance is a shame. If i could give 0 or negative stars i would! And there promotions are a disgrace I won a competition for a HP build yourself item and yes you guessed it they didnt bother sending it to me nor replyed to my emails. This company should be shut down which by the way they are going they goddamn will be soon!!!