AVOID. AVOID. AVOID. Terrible product, and awful customer service. Ordered a crate and paid in August, was delivered in October - with a missing item. Even considering the missing items - it was not worth the $46 spent. A shirt, a print, missing pins, and a tiny helmet. THAT'S IT. A $10 shirt and a $10 ornament, and a $5 print? Generous? While I was waiting for the box - I ordered via lootvault (I was naive and optimistic) - and here's where the pattern emerges. I am never informed about when items are shipped (and yes, my profile is setup correctly) - and when I chase, the tracking number I eventually receive is empty. I then nag again, and again, and sometimes 1-2 weeks later it is updated. This just happened again when I nagged about the missing pins "they were delivered" ... no they weren't. "Here's a tracking number" ... It's bogus. It isn't recognised by any tracking system, and on the RDX one it merely says "DELIVERED: CANADA" ... "Oh, perhaps it's lost - we'll re-ship the pins in about 2-4 weeks" ... Are. You. Kidding. Me? And now, I come to cancelling my subscription. Another headache, and they've billed me for another box regardless. So now there's that aneurysm in waiting. So I've paid now for 2 boxes, and received part of one. My lootvault order DID eventually arrive.