Still awaiting a refund that was sent almost 3 weeks ago. I have proof of postage and proof that my parcel was signed for and have heard nothing in regards to my refund. I have sent 2 emails and filled in their contact form and I am still awaiting a response. Every time I try and use their online chat service they’re always ‘away’. Not entirely sure what I can do now to get my refund but I will be looking at taking further action.
4 years ago
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