lords and Labrador’s box bed , what can I say .. customer service fantastic .. after a little mix up in sizing in which I ordered and which I received due to a web site error it was sorted out straight away after one phone call .. and replacement bed sent out swiftly . The bed itself is absolutely beautiful , well made , good quality , my two dogs love to snuggle together and the size medium is perfect for them , they love the bolster sides to rest their heads , I think I will be ordering a second at some point .. highly recommended by myself and Luna and Ava 🐾