Wow what can I say great products great service and excellent customer service . I have bought several things for our new puppy everything has been perfect except for two items which she chewed up in five seconds . I wrote to tell them to perhaps say not so suitable for a puppy chewer I wasn't complaining just pointing out . However the next day I received an email to say they would happily replace the items and they did just like that . Lovely friendly company good prices too and beautifully packaged . Callie our pup thinks every parcel that arrives is for her now 😂