Appalling service. On 1/11, I ordered two items, one of which had an estimated dispatch date on 4/11, based on the website. I paid for next day delivery. As at 10/11, we’ve received nothing! I’ve emailed twice, with no response. A generic mail shot was sent to us on 7/11, saying they had issues with getting orders out on time. Perhaps if the delays had been made clear at time of order, I wouldn’t have used this website. More than anything, I’m frustrated that payment is taken immediately at time of order and it’s not immediately apparent how to cancel my order: most organisations do not charge until time of dispatch. I will not be ordering from here again and will be discouraging others from using the website, based on our experience.