I’ve had nothing but problems with my orders from this company. Initially I ordered a crate which came within a reasonable amount of time (or so I thought) but I had received the wrong order. Once I informed the L&L team, they sent out my crate and I received it after 2 weeks of ordering it. I then purchased a bed which has just disappeared off the face of the earth. I contacted their team to see whether there were any updates and find out why I still haven’t received anything or heard anything after a full month but I haven’t heard anything at all. I’m very disappointed. These products aren’t cheap and you would expect better customer service when paying these prices. The products are good when actually received, it’s just a shame everything else to do with this company isn’t so good.