Julie, the manager, inappropriately handled a phone conversation with me. I had genuine questions regarding one of the products (liver snacks). Refused to give me the name of her line manager, I politely asked and explained clearly in a good easy to understand manner, she then became nervous suddenly and started assuming this was some prank call...? then proceeded to hang the phone up on my face. This behaviour should not be acceptable and I can't in good faith purchase or recommend anything from this business.
1 year ago
Lords & Labradors has a
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