Wow! What a wonderful change to find a company that really takes pride in what it does. I came across L&L yesterday, and they had some specific dog toys I wanted as gifts. They were much cheaper than anywhere else, so I ordered, but as always with a company I haven't used before, I did wonder whether I'd receive them safely. I needn't have worried - less that 24 hours later, I received a beautifully packed parcel with all of my items in perfect condition! The attention to detail is much appreciated and it was a real pleasure to receive my parcel, it felt like getting a gift. Thank you very much! I will definitely be shopping with you again.