UPDATE: I've now been issued with a full refund, which is a nice gesture. In truth just an email after I'd ordered saying roughly when to expect it would have done though! Appreciated all the same. The item is good, however, it took a long time to arrive without any communication. Whilst I appreciate things are a bit difficult at the moment with the Covid situation and deliveries, I had to raise a PayPal case to get any communication about when it would arrive and even then, there was no direct communication, I just got a dispatch email the next day, then it still took a few days to turn up. Item good, customer experience pretty poor.