Wanted to give higher, but dissapointed. Ordered 2 lamps, one got delviered. Contacted customer services and got a iummediate replay, apologising and saying that one would be sent out to me...that fine, mistakes happen. However, had to contact again, when after 5 days hadn't got an email to say it was on its way. Again, immediate reply, apologising and saying that stocks low but now got them and will be to me shortly.....5 days later, email saying, refund is on its way. Don't have any. This is really annoying and ruined a christmas present as i wanted 2 for two children. Also, don't sell what you don't have, and then don't say you can solve when you can't. Also, the one that did arrive, while packaged really well, the box was very damaged. So assume it wasn't there fault, but again, dissapointing. Would potentially use again, but would look elsewhere 1st.