Booked a holiday june 2020. Had the holiday cancelled 3 days before due to covid. Ive spent over 6 months ringing emailing to try and sort my deposit refund. They have sent it to a card i informed them had expired. They gave me an email for credit control and 4 emails later still no response. Im actually ready to call it a loss as i have little expectation of recieving my refund let alone an email from themselfs. Cannot contact on phone as due to covid only live chat available and i keep being told to email credit control whò domt reply.
4 years ago
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