loveholidays.com Reviews

Name: loveholidays.com
Rating: 4.39

4.4 Rating 25,778 Reviews

87 %

of reviewers recommend loveholidays.com

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4.4

Based on 25,778 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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loveholidays.com 5 star review on 1st September 2026

Wiktoria

loveholidays.com 5 star review on 23rd August 2026

Lisa W

Anonymous

loveholidays.com 4 star review on 23rd August 2026

Anonymous

732

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From booking my holiday to going on it and coming home no dramas straight there and home brilliant holiday”

Helpful Report

Posted 1 week ago

“Terrible experience with LoveHolidays. Paid for a return to airport private transfer because the shuttle bus from Barcelona to Lloret Del Mar (a journey of 1 hour 20 mins) took 3 hours on our way to the hotel, the bus driver got lost, there were no toilets and we were told we weren't allowed to drink water. Not a great start to a holiday with kids. So I paid to avoid this stress on the way back to the airport another £70, only for the private transfer not to turn up at all. We had to get a local taxi back to the airport as we would have missed our flights, which cost £147. After a lot of complaing I eventually got my taxi costs refunded, but LoveHolidays still refusing to reimburse my £70 for the private transfer service that did not turn up. Terrible company and customer service, avoid as they are not even ABTA protected most likely so they dont have to reasonably deal with complaints.”

Helpful Report

Posted 1 week ago

“CONS - The hotel was the WORST hotel I have ever stayed in. When you have to go out and buy your own cleaning supplies to clean your room on arrival is saying something. Customer service at the hotel was very poor, food options were limited and the spa/wellness facilities were no longer offered. Staff on the front desk said that they needed to update their website!! I would not expect this level of hotel on your website. PROS - App and website are easy to use and the booking process smooth. Information and updates - good. May use the site again but with extreme caution when choosing a hotel.”

Helpful Report

Posted 1 week ago

“Loveholidays have failed to make contact with myself or my partner regarding what I would describe as, a holiday from hell. We arrived in Crete Greece for a package holiday booked with Loveholidays (7 day trip) at 01:00am. When checking into the hotel we were taken to an outbuilding where the room provided was not what we had booked. We were met with a mouldy toilet, a bathroom sink that instead of draining into the sewage system, the water rose up from the pipes, 4 single shoddy beds, non locking patio doors, broken room door with no door handles (we were locked inside the room briefly with no way out) and many many other issues. Spoken to a customer service agent at 03:00am, sent evidence photographs and they agreed we had been falsely advertised. They assured us this would be rectified and we were told they would contact the hotel whilst we were on the phone. The hotel did not pick up the phone and we were later told that a case had been opened against the hotel. It has been 3 days since we have received any further contact despite being told this was being escalated. We have been left in the dark with no resolution from Loveholidays or compensation. I have emailed twice now and I have not received a response. Despicable.”

Helpful Report

Posted 1 week ago

“Booked Egypt (Hurghada) and I everything went well since we left the UK until returning back. Straight forward and quality service. Simple but effective app with all the relevant documents available. Looking forward to using it again”

Helpful Report

Posted 1 week ago

“It was very easy to choose the trip and hotel; everything is clearly explained so there are no doubts—I really liked it.”

Helpful Report

Posted 2 weeks ago

“Beautiful holiday would recommend”

Helpful Report

Posted 2 weeks ago

“A great holiday at a good price.”

Helpful Report

Posted 2 weeks ago

“Used loveholidays before and I love how everything is laid out for you. I have the security of knowing they’re ATOL protected and everything is very simple”

Helpful Report

Posted 2 weeks ago

“Stress free from start to finish the hotel was amazing staff absolutely amazing as well couldn't do enough for you very friendly and gave good advice places to go and see amazing holiday hotel and everything”

Helpful Report

Posted 2 weeks ago

“Loveholidays is my trusted agent, excellent easy to use website with great hotel options and optional extras available- transfers, car parking, insurance etc. everything at the touch of a button plus payment plans. Used them a couple of times and wouldn’t go anywhere else, as both holidays were stress free and exceptional value for money. Now searching to book again - where to next?”

Helpful Report

Posted 2 weeks ago

“The app/website is so easy to navigate showing the prices for each add-on. There were no hidden extras, everything was sorted for us without any stress”

Helpful Report

Posted 2 weeks ago

“Everything was perfect hotel was lovely in a lively quite area staff lively transfers great Everything was 100 %”

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Posted 2 weeks ago

“Have booked my last couple of holidays on loveholidays.com and have always had a pleasant experience with them.”

Helpful Report

Posted 2 weeks ago

“Satisfied”

Helpful Report

Posted 2 weeks ago

“LoveHolidays is very good agency very easy to book with them and it's not firts time we have booked and always good!! Can't wait for next holiday”

loveholidays.com 5 star review on 3rd September 2026

Helpful Report

Posted 2 weeks ago

“For us a great quality holiday, location food, and drinks, we were so relaxed at this hotel friendly, clean and safe, couldn't of asked for any more A****”

Helpful Report

Posted 2 weeks ago

“I am judging it on what Loveholidays should have known, the internet at the hotel is unuseable. I made it clear internet was a priority. The hotel had issues. The AC at night was poor, and the sofabed was hard as rock. However, price and communication I can't fault loveholidays for. I would be more angry at the hotel but the view from our room was stunning, which we did not pay extra for”

Helpful Report

Posted 2 weeks ago

“Everything was expected, no dramas, everything on time.”

Helpful Report

Posted 2 weeks ago

“Brilliant holiday from start to finish”

Helpful Report

Posted 2 weeks ago

loveholidays.com is rated 4.4 based on 25,778 reviews