I booked a hotel room with a front sea side view which I paid extra for. However, after arriving at the hotel the hotel didn't have a front sea side view and it had a small gap between buildings to miles away to the sea. After contacting the customer service they mentioned the distance doesn't matter and there is no refund to this additional room service. This is a clearly a false advertising and I will be contacting and repoting this to the Advertising standard agency
1 month ago
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