I would never ever book again with this company...no customer service they lie to you when and if you get to speak to an actual person. At one point only online auto bot chat available 400 people in the queue 4 hours no nearer speaking to anyone. We told them last July that the airline cancelled our flights BUT they waited until 14 days before to say your holiday is cancelled then nothing we finally got our flight money back February 2021. They told us you have to wait until airline refund us ...not true, airline said they’ve not asked for it. Dreadful company avoid at all costs