Booked early 2020. Holiday cancelled due to pandemic. Told in January 2021 refund will be in our bank within 3 days. May 5th 2021 started chargeback with credit card provider. Too much time spent chasing my money. I hate to say this but, I hope they are forced by the CMA to cease trading until refunds are paid in full. Really poor customer service.
4 years ago
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