I have read a lot of negative reviews RE: love holidays, So I must be one of the exceptions, because I have found Love holidays to be reliable , honest, and very helpful, I live in Australia and I thought after reading the reviews that I had little to no chance of getting a refund, because the Australian Government has banned all overseas travel necessitating me to cancel three holidays I had booked through Love holidays, and to my absolute delight , I have received all my monies refunded into my credit card account. If and when Things settle down ( COVID19 ) I will have no hesitation in booking through Love holidays believing them to be a company of integrity. D.Mcc. (Australia )