What an absolute joke of a company! Bought and paid for, in full, 10 days holiday in Eygpt last December - already delayed once, so rescheduled to Nov. Yesterday received notice from easyJet that my flights have been cancelled and instigated the refund process as per Loveholiday instructions. Today asked if I could move/transfer my holiday to Tenerife for the same dates and was advised I would need to wait until 28 days prior to my departure in order to do get a refund.....I don't want a refund....I just want to rebook my holiday to a different country! I was then suprised to hear that my best option was to........
.......AWAIT MY REFUND AND BOOK MY HOLIDAY WITH A DIFFERENT COMPANY......
WOW..... literally turning customers away!!
So, I'll do just that....and I'll never use Loveholiday ever again!
3 years ago
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