Awful experience - do not book with this company. It's easy to book online, but if there is then a problem it's impossible to contact anyone human at all ever!
Their one;ine booking system which I used to book a £3k+ holiday, automatically changes the year date at the final stage of the process so my holiday ended up being for for 2023! To change it cost £800 - and whilst changing it and having to rebook my flights again myself (as LH will not make any flights changes at all) having entered in the new correct dates and year - the website changed the year again from 22 to 23 at the last stage! Twice I had to go back and amend. This is a scam.
3 years ago
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