They Have not booked our flights!!!
I am due to go on holiday in 12 days! I changed the designation back in March with no concerns and recieved confirmation of the booking and changes. A few days ago I logged onto my Ryan air account to see we are still booked to fly to the first location !!! I have tried to contact love holidays constantly for 4 days now with no luck! I contacted Ryan air with no problems and was told my family and I are not booked to travel to the new location and we must contact love holidays asap! ….. I can not get through to them. They have took the final payment for my holiday so we can not cancel now …. We are so frustrated my anxiety is so highly and I don’t know what to do!!!!! If I didn’t check to add baggage we would of gone to the airport and not had flights thanks to love holidays …. We still may not have a holiday if I can not in contact with them!!! It’s disgusting and having a terrible affect on my mental health! Never again will I be booking with love holiday. I have a much easier experience with travel republic! Terrible customer service / after care!
3 years ago
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