my god i am getting an english lady the past two weeks and she is very very ignorant she keeps hanging up on me i wish love holidays would look into this as it is very upsetting and stressful for me yous took my money but will not help while im in my most desperate stages as i could loose my holiday BECAUSE MY PASSPORT IS LATE AND I JUST WANTED INFORMATION AND SOME HELP TO CHANGE IT ALL I HEAR IS GO TO MANAGE MY BOOKING . and she told me nothing to do with her why isint it does she not work for yous AVOID AVOID AVOID AVOID i wonder will i even get a reply from this review highly unprofessional ppl why on earth work in that sector if you dont like your job DISGRACEFUL