Used loveholidays a few times and usually with no problems. However, travelled with them in April and our hotel wasn’t even open. When I submitted a complaint on my return nobody got back to us despite multiple attempts to follow up the complaint. Bad enough leaving a family with an 18month old stranded in the middle of the night in somewhere they didn’t know but to not acknowledge their error and at least respond to a complaint is disgusting. We will not be using them again.
2 years ago
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