Awful experience, terrible customer service. Will never recommend using their service. Packaged holiday to Greece and return cancelled with Wizz duly informing LH before my travel, but they never made me aware. Was shocked when I arrived at the airport for return trip but there was none. Several telephone calls later, I was asked to book my return flight back and I’ll be reimbursed. Still emailing and chasing up for the refund since July 4th 2022.
2 years ago
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