*scam Company* We booked transfers through love holiday, on our arrival and departure the transfer did not show. Whilst on holiday we contacted LH for reassurance the return transfer would show up and it did not as a result we had to pay additional taxi funds to the airport. When we googled the transfer company they used all reviews state the company is a scam. I provided this evidence to LH including receipts dates and times. LH refused to refund or address points raised. Even more disappointingly they are still using this same transfer company meaning other customers will have to go through this same stressful experience!