Would never use again. Cancelled flights which ok was not their fault but airline but horrendous customer service to try to get money back. Hang up on you ,cut you off that's if your even lucky enough to get through to s robot. You have no chance of s human. Extremely poor communication and customer care once they have taken your money. Had to write to head office in London in the end and contact was made via insurance company as unavailable on the phone constantly. I did get my refund after so much stress
2 years ago
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