Had my hotel cancelled by this company, was offered 1 alternative which we didn't want as the whole purpose of the luxury resort booked was the room with a sea view. Next to the alternative hotel was a cancellation option, we took this as we though a refund would be available then we could re-book a more suitable hotel. We have now lost our money as the there is no refund for flights or transfers. We feel absolutely cheated. They will not re-instate our holiday with the alternative hotel or offer credit. Avoid this company at all costs.
2 years ago
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