Awful communication and organisation. Had to cancel holiday due to medical condition and had to contact the airline myself as they couldn’t, wouldn’t and didn’t do this despite having a copy of medical letter from consultant saying not to travel. I booked a package holiday with 1 company but unless your buying they do not want to speak to you in person and insist it’s all done through an app. Even after I contacted the airline and cancelled t a refund they then debited £2500 from my account although there medical team knew the holiday was cancelled . I got this back but ultimately lost £1250 and would never use Love holiday again Be warned as per the many reviews they lack a moral compass and are only interested in taking your money Love holiday feel free to contact me but I know you want as you have my money and that’s all that’s matters to you