Please don't west your money ,I add pictures have a look ,The information on love holiday website was inaccurate, and I was misled into booking the holiday them. I have recently booked with love holiday company at the Voxx Inn Family Club Hotel in Marmaris, Turkey. I booked the holiday for July 2023. We booked for nine nights, all-inclusive
This holiday was advertised in the Love Holiday website brochure. In the information for this hotel, it stated that there was a 4-star hotel with Turkish bath, Indoor pool, Sauna & massage, Table tennis and fitness at this property, and because of this, I booked my holiday with them. when we arrived, we found out that all the facilities had been closed a year ago.
I spoke to the receptionist, and she confirmed the hotel did not have all the facilities anymore. The room they offered us had a lock problem. We missed breakfast the first morning since love holiday website stated 7-10 a.m., but the hotel's breakfast hour was 7-9:30 a.m. The hotel was dirty, and the room service was terrible; they didn't clean our room for three days. There was no tea maker in the room; and there was no toothbrush cup holder in the bathroom. Your website states that it is a four-star hotel, but it is no better than a bed and breakfast.
It ruined our holiday because of poor facilities, a dirty hotel, and wrong information.
1 year ago
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