my first holiday with loveholidays was absolute terrible.landed at barcelona airport,followed all details on arrival letter,stating some one will meet us and take us to shuttle bus,waited 20 minutes,no one.so i spent 1 hour chasing all over the airport for advice,then i am told there is no shuttle bus,so adviced to get a taxi,170 euros,when we had to return,coach tickup would be 1,25 am ,went to reception at midnight,so we would be early,1.30 am ,no coach,asked reception if coach is coming,i am then told coach does not pick up at hotel,but up the top of a hill,and coach as gone,ring loveholiday 24 hour help line,waste of time reception had to ring for another taxi another 170 euros.we are in our seventies,my wife is disabled and uses a stroller and also suffers from epilepsy,so her getting stressed was not good the holiays was for my 75th birthday and now i am told by love holidays its all my fault,so no refund,and not even the shuttle bus money i had paid. just a bit of advice for other people,and pensioners,just be care full the worst travel agent i have used in the last forty years mr b desmond