Absolutely horrendous service
We booked a holiday and all seemed good till 24 hours later we received an email from love holiday stating the price has increased and the flights changed alongside this. We emailed them back and asked why as we had booked at the price we paid and the same package was still available at the price we paid on their website. They emailed us back with a response saying the price had increased yet again. I’ve tried calling love holiday but they have a virtual assistant who is of no help so after 55 mins on the call I eventually hung up. The frustrating thing is the same package is still available with our original flights at the original price we paid. All I can say is that they’re advertising fake packages and once people have been lured in they increase the price. Very dissatisfied. I’ve never used love holiday to book holidays and will tell all family and friends who recommended them about this disservice.
1 year ago
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