We have previously booked several holidays without issue but that is where it all goes wrong. The minute you have an issue with a part of your holiday, our was a cancelled flight several hours after it should’ve taken off they do not want to know. Despite several calls emails and online chats they fob you off. We were told by British airways that we were entitled to refunds but as the holiday was booked and paid for through loveholidays they have to request the refund. Loveholidays have refused point blank to accept this despite their claims on their website. Would never use again !!