Booked 4 star hotel in tenerife. Got there nothing like what advertised on their site tired, shabby, no air con, rude staff. Contacted on live chat asked for contact no or they contact me blanked. The rep was no help at all and rude. We ended up having to leave and book another hotel. Love holidays refusing to give any help or refund. Do not book with worst company to deal with when something goes wrong.
9 months ago
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