Never use Love holidays. Made an amendment to the booking a week before going, all to be agreed and paid for. Recived the amended travel documents with the added party's name. The day of departure, got to the airport, all was good, got to Hurghada, to find the transfer to the hotel waiting for us. Got to the hotel, went to book inn and no accommodation was booked, they said they were full so couldn't even try to pay for a room, went to the rep in the hotel, who didn't want to know or help, spent 3 hours on the Emergency chat, only to be kicked out with enjoy your holiday. It was at this point we called the emergency number, after 2 hours we had a room booked, but had to pay for this ourselves and claim back. The following day we was informed of a new booking in a different hotel, but only at Room, Breakfast and Dinner, not all inclusive as paid for. It was the day manger of the original hotel that phoned the supplier and got us a room in the original hotel. I then went to claim the room for the night back, only to be told claim from the hotel, after arguing via email, they agreed to pay that back, I also managed to get a measly £50 in compensation. Would never book with Love Holidays again and beg other people not to. They really don't want to help.