Miscarriage and mental health issues ignored by the company !IF I COULD I WOULD GIVE 0 start. I feel compelled to share my devastating experience with Loveholidays, not just for my own sake, but to warn others especially vulnerable customers about how this company handles genuine human suffering. Due to serious mental health issues and a severe hormonal imbalance due third miscarriage (happening now and my “holiday booked with them is in 3 weeks), I was medically deemed unfit to travel, work or anything. I provided documentation, including evidence from my GP confirming my condition. I’m going through an incredibly fragile period, both mentally and financially, after multiple early losses and starting medication to prevent self-harm. Despite all this, Loveholidays repeatedly refused my refund request for a trip I could not possibly take. Instead of showing compassion or empathy, they added stress, ignored my pleas, and dismissed the evidence I submitted. All I asked for was a refund of approximately £300, which is a small amount compared to the £55+ million in profits the company reported in 2023/2024. Their lack of understanding and care is absolutely disgraceful. I escalated the issue with a detailed and heartfelt letter to their management, but they still chose profit over people. I’ve now successfully reversed the charge through my bank, but that doesn’t undo the trauma and humiliation this process caused. This experience has left me disillusioned and deeply hurt. I urge anyone with complex medical or mental health needs to think twice before booking with Loveholidays. If you encounter any issues, do not expect empathy, flexibility, or basic decency. To Loveholidays: This isn’t just about money. It’s about how you treat real people during the worst times of their lives. I won’t stay silent, and I’ll continue to share this story publicly so others can make informed decisions.