I booked a package holiday directly with Loveholidays, expecting a relaxing break—but instead endured 10 nights of absolute distress. The hotel I was placed in was infested with bed bugs and cockroaches. I was covered in painful, itchy bites for the entire duration, despite taking every precaution. When I contacted Loveholidays for help, I was shocked by their response. They denied any responsibility, claiming it was my fault for “choosing” the hotel—even though it was part of a package they advertised and facilitated. They offered no support, no alternatives, and no option to move me to safer accommodation. I was effectively abandoned to suffer in unacceptable conditions. This experience was not just disappointing—it was distressing, unhygienic, and mishandled from start to finish. I would not recommend booking with Loveholidays to anyone who values basic health, safety, or customer support while travelling. I will NEVER, ever ever book through LOVE HOLIDAYS again. I have also informed all family/friends of the unacceptable service from them ---