Love Holidays were terrible at dealing with my complaint against our transfer. The driver aggressively tried to force me and my son off the the bus in blazing heat when it was the the wrong hotel. He was then abusive and intimidating and drove us around on our own after everyone else got off the bus. Love Holidays are bound by the package holiday regulations yet they will claim they're just an agent for you. I am a single mum travelling on holiday with my small child. Not only did we feel threatened, we experienced a 2 hour transfer advertised as 30mins. Love Holidays handled my complaint badly and sent AI drafted replies to everything. ATOL should refuse to work with Love Holidays. I will report Love Holidays to Trading Standards and ATOL. Love Holidays are the worst - never use them.