Absolutely Disgusted – Avoid Love Holidays!
I had a holiday booked with Love Holidays and had already paid £350 towards it. When we decided to change the hotel (which was clearly advertised on their own website for £952 for 2 people), we were shocked to be told we’d have to pay £905 for the change – meaning they only deducted £50 from what we'd already paid.
How on earth can it cost nearly £300 just to amend a hotel? There was no clear explanation, no breakdown of costs, and certainly no decent customer service. It feels like a total rip-off, and I’m left feeling completely taken advantage of. “Disgusted” is honestly an understatement.
Would not recommend this company to anyone – hidden costs, poor communication, and zero regard for loyal customers. Spend your money elsewhere.
1 week ago
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