We booked with love holidays in May got to Dubai the council our hotel cost me another £1650 for hotel. Then we found out that our daughter’s return flight was not booked we contacted love Holiday and their third-party partner BMJ consultancy who promised us a full refund within 72 hours then when the 72 hours expired they said 48 to 24 hours then when that expired I said one to 2 hours when the expired they said by the end of the day this was over two weeks ago, then when I got back after paying £947 for my daughter’s flight they said that we would get a full refund within 7 to 14 days this has not materialised please do not book with loveholidays or BMJ consultant team as they are men left us in the lurch in Dubai avoid this company at all cost