I would never book a holiday with Love Holidays again! We were completely mis sold our holiday to The Carribean Resort Agadir. We researched, and at the time of booking it had many positive reviews, strangely enough around about the time we were there it mainly has negative reviews. The pictures are nothing like the hotel we booked. Mouldy mattresses, broken doors, raw food, broken tiles in the pool, the pool turned swimwear green! Bedding wasn’t changed our whole 10 night stay, despite asking. Ants in our room. We ate out a lot or ordered in as we were ill, dangerous wires on show, and cupboards open on each floor concealed by a mirror, when you look in a very deep drop, if a child got in it could be fatal! Staff rude and unhelpful. The list is endless!! Try to contact Love Holidays while you’re away and the stupid chat bot ironically looses connection, especially when asking for help or complaining. The rep said he’s been there a year and has had 1000s of complaints. Return, contact Love Holidays, long story short, 1️⃣4️⃣ different agents responding, some with the same responses, some different. Even with photos and videos they are still not accepting responsibility. Offered 25% refund, before I could decline paid it and said there’s nothing more they can do. Well Love Holidays as promised I’m reaching out like I said to let people know how appalling your service is. ABTA have been contacted, next the financial Ombudsman. You shouldn’t be allowed to sell holidays the way you are and get away with it. We were MIS SOLD our holiday with pictures that were probably taken 20 years ago!!! I would also like to add that it was a package holiday, and as the organiser Love Holidays has a Legal Responsability under the Package Travel and Linked Travel Arrangements Regulation 2018 to take this seriously. Tried to upload photos, and every time it won’t let me 🤔