I booked a family holiday early this year which was fine-straight through, booked and everything was fine!! Then I went to enquire about adding an additional person to the booking and no one wanted to know!! I was on holiday a number of times for 3hour periods and got sick so hung up..I then had to submit online and wait 72hours.... after that time, still no response until I complained on twitter another 24houra on. Think is a shocking way to treat customers and they will not be getting and repeat business from me..... shocking!!!!!
8 years ago
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