TERRIBLE company please keep away! We had our holiday cancelled by Love holidays after Thomas cook went bust. They rang us the next day offering a refund. Took all the details of our booking over the phone including bank details. Our money was supposed to be tranfered within 5 working days, when the money didn't come in we phoned them. Just to be informed that they had already transferred over £2000 into an account we dont own and hadn't given them the details for. Spent hours on the phone with them trying to sort it out being put on hold most of the time. They now say there is nothing they can do as they've already tranfered the money! Help! Never using them again.