After sales service does not deserve even half a star. I booked a holiday to the Solimar beach hotel Tunisia. I stayed for less than 36 hours visited the ( dining room ? ) for 2 breakfasts and 1 dinner. The room was virtually empty and dirty, I have never been in a hotel where your meal ( with no choice ) was just put down in front of you. It was cold the salad was disgusting but the flies were having a feast . The whole place was filthy ,I was eaten alive the first night,. Outside was a health and safety issue. Inside birds flying about.I could carry on . Contacted LH in resort team back in the uk several times only to be told that without photographic proof nothing could be done. I have both photos and videos but was unable to send them. Agreed with customer services to wait until I was back home and would take it from there.As it stands at the moment they have closed my case and believing my evidence. Thankfully I travelled on my own , Paid for a new hotel took a chance on a lift there from a local ( not a taxi to be seen ) MY phone calls cost over £120 . I have had a refund of less than £80 for 5 nights that I did not stay there. I cannot now believe the blog for any hotels that Love Holidays deal with and I would hope that no other person goes through what I had to .FAULTY TOWERS DOES NOT HAVE A LOOK IN. I WONDER IF LH WILL RESPOND TO MY HONEST REVIEW MY HOLIDAY REF NO WAS LOV1202546U.