Absolutely disgraceful company!! Paid holiday in FULL upon booking only for them to use my stored debit card details to take an unauthorised payment of £387 2 month later! Whilst trying to claim a refund after admitting it was a mistake from their side, their rude customer service team hung up on me 3 different times when I ask for a refund for the unauthorised payment they took!! Absolutely appalling company...DO NOT USE!! and I haven't even started trying to get a refund for my cancelled holiday yet due to COVID19. My holiday total was £718 and they now have a total of £1105 of my hard earned money.