hi I would like to warn everyone about this travel agency, in connection with the CoVid-19 virus I tried to contact them to cancel my holiday. After a few days of trying I finally got through and here a surprise some guy starts telling me fairy tales that everything is ok and I can go with my family to the other end of the world to rest and enjoy the sun, so I explain to him that the country in which I change to the destination country has already closed the borders and I will not go anywhere, besides, I was in the main office of the airlines in London and you were very surprised that I come to them with this problem, but she was kind enough and tried to explain everything and what turned out, my holiday lines sold to another travel agent you from the railroad again they are sending to Love holidays and they just have me somewhere. But the guy on the phone claims that it will explain and will call me, which means it is already 10 days. Phone mail. pseudo live chat no longer works, no one answers, total disregard and mockery of the customers.