Lh won't refund our money, there haven't even contacted us and we were supposed to fly today, we contacted them and there offered us a credit voucher which is only atol protected until July 31th then we can redeem money on 1st of August but that's just the hotel, we have to contact easy jet ourselves for the flight money... Bloody pathetic... Bad customer services and I will never use Lh or easy jet ever again and hope there go bust.
5 years ago
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