Absolutely disgusting . I was informed I would not be intitled to a refund after my holiday was cancelled due to corona virus , all I am being offered is a credit note. I informed them that I had lost my job and wouldn’t be having a holiday any time soon my bills will be way behind and a holiday would not be a priority I need the money to live instead , this was met with a very unsympathetic response. I was basically told it was not their problem and they’re we’re acting within their rights. What a way to treat people at a worrying time like this. I will never ever book with this company again.