I will NEVER use this company again! Been trying to get in touch with them since 8/3/20 still no response or acknowledgment a month on! Trying to stop them from taking payments for a holiday that’ll be cancelled due to the covid situation! Bank can’t help until money has been taken but why are love holiday still taking money from people? Because they’re keeping the cash and issuing vouchers! We even tried to change the dates of our holiday to next year but received a request refusal the following day! THEY CAN’T ACCOMMODATE US! Pity the customer service department can’t respond that quickly!!! Utter disgrace of a company! GREEDY, MONEY GRABBING COWBOYS!!